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FAQ

Total 13

  • Q. What kind of computer specfication is recommended for Line-V…

    Line-Vu Requirement Advice (Windows 10 64 bit; CPU: Intel i3 series 13th generation or higher; RAM: 8G; HDD: 128 GB SSD; Monitor: 22 inches or larger :: 32-inch monitor is recommended; Resolution: 1920 × 1080 Full HD)

  • Q. What kind of computer specification is recommended for Mark-…

    Mark-Vu Requirement Advice (Windows 10 64 bit; CPU: Intel i3 series 13th generation or higher; RAM: 8G; HDD: 128 GB SSD; Monitor: 22 inches or larger :: 32-inch monitor is recommended; Resolution: 1920 × 1080 Full HD)

  • Q. What kind of computer specification is needed for the 3D Met…

    3D Meta-Vu Requirement Advice (Windows 11 64 bit; CPU: Intel i7 series 13th generation or higher; RAM: 32G; HDD: 256GB SSD; Monitor: 22 inches or larger :: 32-inch monitor is recommended; Resolution: 1920 * 1080 Full HD)

  • Q. What certificates have you acquired?

    We have acquired ISO 9001, ISO 13485, FCC, FDA, and CE.

  • Q. Do you give technical support?

    PSI Plus provides technical support remotely to help the distributors solve if any problem occurs.

  • Q. Do you provide training for the staff on how to use the anal…

    PSI Plus provides online training for the staff of the distributors on how to use the analyzer.

  • Q. Is it difficult to replace the motor?

    Replacing our only consumable part is very easy. We also provide a YouTube video as guide.

  • Q. What are the consumable parts?

    As our light sources are LED, this is semi-permanent. The motor for rotating plate may have to be replaced.

  • Q. What languages are available in the software?

    Korean English Japanese Spanish French German Russian Vietnamese Chinese Portuguese

  • Q. Do you ensure patient data privacy?

    PSI Plus does not collect any patient data from the computers of the doctors. All data is saved in the local computers.

  • Q. What is the resolution?

    The resolution of 3D Meta-Vu and Mark-Vu is 24 Mega Pixels. Line-Vu has two cameras. One is 13 Mega Pixels and the other is 8 Mega Pixels.

  • Q. What is the typical usage time per patient?

    As for Mark-Vu and Line-Vu, you can picture within 15 seconds (per side), and it takes less than 2 minutes to complete all steps. As for 3D Meta-Vu, you can picture within 45 seconds, and it takes less than 3 minutes to complete all steps.

  • Q. What imaging technologies are used?

    We have 4 LED light sources, Normal Light, Specular Light, Polarized Light and Ultraviolet Light.

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